If you are not completely satisfied with any part of your order, please return the items to us in original condition with packaging within 45 days of purchase for an exchange or refund.
Please address parcel to:
ICU Small Animal Rugs
P.O.Box 397
Tynong 3813 Victoria Australia.
If you are an International Customer, Important: You must mark on the parcel "RETURNED AUSTRALIAN GOODS" If you return to us for exchange, you will need to pay the postage to send the items back to us, however we will pay for the postage to return the item/ items to you.Once we receive your return parcel we will process your exchange order within 3 - 5 business days.If a refund is required we aim to process your credit card or cheque refund within 10- 15 days of receipt of returned goods.
Regards
Marg Egan
ICU Small Animal Rugs.